Shipping Method

Delivery Time

Cost

US Ground

2-7 business days

Free

Same day shipping within NYC (Mon-Fri)

Same Day Delivery (orders submitted before 1pm est)

Free

Pick-Up in store (324 Canal St. NYC)

Available Same Day (Mon - Fri)

Free

US 2nd Day

2 business days

$15

US Overnight

1 business day

$25

Fedex Ground or UPS Standard to Canada

5-10 business days

$25

International 2-10 business days $50

 

All orders are shipped Monday-Friday excluding holidays. We gladly accept international orders. We ship at a flat rate of $50. Please note Sea is not responsible for any duty charges that may be applied on international shipping orders. International packages will arrive in 2-10 business days, depending on country. All International orders must have the same billing and shipping information. 

**Sea is not responsible for the final receipt of packages that are requested to be delivered without signature. 

Two Day, Next Day & Same Day shipping orders must be submitted by 1:00pm EST. If the order is placed before 1:00pm EST then you can use the chart above to see when it will arrive. If the order is placed after 1:00pm EST then add one additional day. Same Day shipping within NYC applies to Manhattan only.

 

Returns & Exchanges

 

Once an order has been placed on the site we are unable to modify or cancel the order for any reason. Please refer to our return policy and return your purchase once you have received your order if you wish to return or exchange an item.

If you are not completely satisfied with your Sea purchase, we will issue a refund. We will only accept returns on merchandise that is unworn, unwashed and accompanied by all original packaging and which is returned in a timely basis as required below. Please be sure to not remove the security tag, as it must remain attached for a refund.

This excludes Final Sale items which may not be returned or exchanged. Returns will be refunded to the original method of payment. Sea does not extend price adjustments or partial refunds on orders made prior to any promotions.

To request a return please email customerservice@sea-ny.com within 14 days of receiving your purchase. Please include your name and order number. If you have met the above return deadlines, we will issue a return merchandise authorization number (RMA) and return address information. An RMA is issued solely as a preliminary return management measure. Please note: an RMA does not guarantee that a return will be accepted if the merchandise is found to be worn, damaged or otherwise not in the original condition.

To complete your return, write your RMA number on the shipping confirmation, put the shipping confirmation slip in your return package, and ship the merchandise back to us within 5 days of receiving your RMA. Please remember to include all original packaging including tags, hangers and bags. Once your package has been received, and the returned item has been deemed in original condition, your refund will be processed in the same form of original payment. This process may take 5-8 business days. If we do not receive your return in a timely manner, we will not accept it, and we will not refund your purchase price.  We recommend returning all items to the Sea warehouse with a traceable tracking number. Please save your tracking number in the event you need to track your return package. We are not responsible for items lost in transit to our warehouse. We will not refund your purchase price in the event our warehouse does not receive the return. 

Please note our return policy is strictly for Products purchased on the Site.

 

 

Returns In Store

 

For your convenience, we now accept returns for online orders at our  324 Canal Street store. Returns made to the store qualify for a refund or exchange within 14 days of purchase online.

 

 

In Store Pick-Up Orders

 

For your convenience we now offer in store pick-up at our flagship location at 324 Canal Street. Available during store hours Monday-Friday 11am-7pm.

 

 

Pre-Order

 

Full payment is required at the time of purchase. Normal return policy applies for all 'Pre-order' orders.